Returns Policy

If a piece isn't right for you, you can return any unworn, unwashed item in its original packaging within 30 days of delivery for a full refund. Refunds are issued to the original payment method within 5–10 working days of the return arriving back with us.

Send us a message through the Contact page with your order number and the word 'return' — we'll reply within 24 hours with return instructions and the return address. Please don't send items back without contacting us first.

For hygiene reasons, earrings can only be returned if faulty. Items marked as final sale, and pieces damaged through wear, water damage or accidents, can't be refunded — but we'll always try to repair or help where we can.

If your order arrives damaged or isn't what you ordered, contact us within 48 hours of delivery with a photo and we'll arrange a replacement or full refund, including return postage.